In need of a board or component level repair? We’ve got you covered.
Repair Evaluations
- Bench Test to Check for Faults or Errors
- $150 Flat Evaluation Fee
- Repair Cost Provided After Testing
Initial Cost $150
Full Repairs
- Average Turnaround of 1 to 2 Weeks
- Part-Specific Pricing
- Current Equipment Priority
- One-Year Warranty Coverage
Contact for Pricing
Rapid Repairs
- Quickest Turnaround Time
- Equipment Replacement Option
- One-Year Warranty Coverage
Contact for Pricing
Repair Evaluation Details
Bench Test to Check for Faults or Errors
We will professionally test your device to evaluate and diagnose any issues.
$150 Flat Evaluation Fee
This one-time fee covers all the costs associated with diagnosing the problem.
If you decide to move forward with our repair services after the evaluation, this $150 flat evaluation fee will be waived.
Repair Cost Provided After Testing
Once the evaluation is complete, we will give you a detailed estimate for the cost of the repair based on the test results.
Initial Cost: $150
(refundable flat fee if the repair moves forward).
Full Repair Details
Average Turnaround of 1 to 2 Weeks
Our quick and efficient processes result in a typical turnaround time of 1 to 2 weeks for full repairs.
Part-Specific Pricing
The total cost is dependent on the parts that are needed to complete the repair.
Current Equipment Priority
We prioritize repairing your existing equipment as much as possible.
If the issue cannot be resolved through a repair, we will gladly replace your part with a comparable item from our fully tested inventory.
One-Year Warranty Coverage
We offer a 1-Year Warranty guarantee for every part we repair, giving you ultimate peace of mind.
Contact for Pricing
We will respond with a quote personalized for your situation.
Rapid Repair Details
Quickest Turnaround Time
Our Rapid Repair option offers a turnaround time of only a few days, ensuring the most expedient resolution to your issue.
Equipment Replacement Option
With the rapid repair option, we will replace your existing equipment with an equivalent unit.
The parts in our inventory available as replacement options have all been tested and thoroughly checked for quality.
One-Year Warranty Coverage
You don’t have to worry about sacrificing quality with a Rapid Repair. You can rest assured with the same one year warranty guarantee.
Contact Us for Pricing
We work with you for a solution based on your needs!
Why Choose US?!
When the unexpected arises and find yourself with NI parts in need of repair, choose Apex Waves! We service NI models regardless of their product lifecycle status. While NI’s own part repair services are limited as time goes on, we offer the same dedicated and professional repairs to every model.
Our comprehensive RMA request form takes all guesswork out of sending us your information. When filling out the form, there is space for information of up to 5 different parts, all while keeping your personal information confidential. If you have trouble locating specific identifying numbers on your part (part number, serial number, etc.), check out our blog post on how to identify our NI part.
When describing the issue you are encountering with your part, get specific! Letting us know the context in which you are using the product is incredibly helpful for our technicians to reproduce the problem and find a solution.
Expert Repairs for NI Parts
Our experienced in-house technician conducts a full assessment of all parts sent in, determining if the repair can be accomplished by fixing a component or if a full replacement is the best option. Evaluations take 3-5 days. Depending on the complexity of the repair, the typical turnaround time is only 2 weeks.
Easy RMA Repair Requests
Our convenient RMA Request form makes it easy to send us the specifics of your issue -offering the ability to upload up to 5 pictures per part- to help explain the issue. This form is a perfect place to tell us about the issues you are encountering, but also to let us know how you are using the product. After you send in your detailed information, we get right to work reproducing the problem and finding a solution that best fits your needs.
Stay Updated on Your NI Part Repair
Once we receive all the information from your RMA request, we will send you an RMA form to be printed out and included in the package with your part that you ship to us. We will keep you updated on the progress of your repair / replacement throughout the process before returning your part through one of our convenient shipping carriers!
